Commercial

Whether you have one computer or a server with numerous workstations, the seamless operation of these assets are paramount to your business – and we understand that.  Bandon IT offers the following commercial services for small businesses to ensure the highest uptime for your computer systems.

  • RMM – Remote Monitoring and Maintenance packages
  • Network Installation / Setup – Peer to peer, domain, VPN
  • Network Troubleshooting / Repair – Diagnosis and repair connectivity, email, and network issues
  • Server and Client Installation, Repair – Microsoft Windows Server 2003, 2008, 2012; Exchange, Forefront, Sharepoint
  • Data Backup Installation – RAID, local, online, individual or full image
  • Data Recovery – Hard drive, floppy drive, CD, DVD, Flash/Thumb/Jump Drive, memory cards
  • Microsoft Training – Office 2010 / 2013, Windows Vista, 7 & 8
  • Apple / Mac OSX and iOS training
  • Media Conversion – Move data from legacy media (Floppy, Zip, Jazz drives) to current media (DVD, Solid State)
  • Consultation – Learn to streamline services, use technology to save time, communicate efficiently with vendors, customers, employees, receive a positive ROI from IT services.

Commercial Industry Specific Software

Bandon IT has previously and / or currently worked with the following commercial industry specific software:

  • Accounting – Lacerte, Quickbooks Pro (Windows and Mac) & Enterprise, TimeSlips, CS Professional Suite, MAS 90, 100
  • Automotive – Mitchell, eClaim, UltraMate
  • Construction – Hard Dollar, Construction Partner, Oracle’s Primavera P6 Enterprise Project Portfolio Management
  • EMS – Zoll Data Systems Pinpoint CAD, HealthEMS
  • Fire – Firehouse, NFIRS local client and web-based
  • HealthCare – Easy Biz, Office Ally, Practice Mate *Note -Bandon IT uses Secure 256 SSL connection for remote computer repair service; this technology is HIPAA compliant*
  • Hospitality – Visual Matrix reservations systems, RezOvations, ASI Property Management
  • Human Resources – Performance Now, OrangeHRM
  • Law – ABACUS, Collier TopForm, Cowles Legal Systems, Legal Solutions, World Docs
  • Public Works – Caselle Clarity ver 4.0, Neptune wireless meter systems
  • Realty – WinForms, RTV (Real Time Virtual) Tours, Paragon, MLS
  • Retail – Quickbooks POS, Uniform Solutions, Micros POS

Commercial Maintenance Plans

It is a fact that proactive maintenance with computers systems reduces downtime and keeps your productivity at full steam. Bandon IT provides customizable commercial maintenance plans for businesses to fit their exact needs. Some of the standard items included in our plans:

  • Remote Access installation – all work is performed ‘behind the scenes’ after business hours to avoid any employee downtime
  • Creation of IT Disaster Plan
  • Install all software updates, standard and proprietary
  • Perform antivirus and anti-malware checks
  • Daily review of backup systems status; immediate repairs performed if failing
  • Daily review of server status and health
  • Weekly tuneups of all computer systems
  • Physical onsite internal dust removal (at least once per year)
  • Discounted hourly rates

Business managers and owners please note – there are two types of hard drives: those that have died, and those that will.  Please let us have you prepared for that day.

Commercial Workstation Support

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